How to Easily Fix Sound Issues on Windows 10 [PC/Laptop]

Sound problems on Windows 10 are not as commonplace as they used to be back in the days of Windows 7, Windows 8/8.1 but they are there nonetheless, especially on computers with older hardware. Today, we are going to look at a few quick ways to fix sound problems on Windows 10 PC and Laptop. If for some reason the sound is not working on your desktop/laptop or Surface Pro, you can refer to this post to get the audio back on your Windows 10 device.


Windows 10 is a well designed operating system which encounters far fewer performance issues compared with previous versions of the Microsoft’s PC operating system. However, one of the frequently reported issues pertains to the audio problem on Windows 10. The is not due to the operating system itself, rather it relates to audio drivers installed on your device. For the most part they work great, but the audio driver update or upgrade to a new version of Windows 10 could cause them to stop working as normal. Faulty hardware, outdated drivers, operating system bugs, or incompatible audio driver software are the common reasons behind the sound issues on Windows 10.

So if you are using a computer from a well-known brand such as HP, Dell, Lenovo, or a Surface Pro device that has a Realtek audio card slotted inside, then you may want to follow the instructions below to fix audio on your Windows 10 PC or Laptop. But before proceeding, do check solutions to AMD drivers, NVIDIA drivers, WiFi Issues, or general driver issues. Also, go through our how to properly configure sound and microphone settings in Windows 10 guide to see if that addresses the problem at hand before following the guide below.

How To Fix Sound Issues on Window 10 using Settings

If sound on your Windows 10 device is not working and despite going through all the usual checks to see if the audio devices, such as speakers or headphones, are properly connected and with the right audio settings, then you should see the steps below to quickly fix sound problems on your computer using Windows 10’s settings menu.

Here are the step to quickly troubleshoot and solve sound problems on Windows 10.

There are two ways to troubleshoot to fix audio issues automatically using the Settings app in Windows 10. This features is available from Windows 10 version 1803 onward. This new menu has all the basic audio settings, and an option to run troubleshoot for fixing sound issues.

1- Open Settings.

2 – Click on System.

3 – Click on Sound.

4 – Under “Sound”, click the Troubleshoot button.

windows 10 sound settings

Once you’ve performed the above steps, simply follow the on-screen instructions to complete the process of getting the audio back to working state. (If you don’t see the above option in settings, it means your device is not running Windows 10 v1803 or later. So update to the latest Windows 10 version.)

How To Fix Audio Problems on Windows 10 using Troubleshooter

There is a troubleshoot page to automatically fix audio problems on Windows 10 computer.

1 – Go to Settings.

2 – Click on Update & Security.

3 – Click on Troubleshoot.

4 – Select the playing audio option.

5 – Click on the Run the troubleshooter button.

windows 10 audio troubleshooter

Once done, simply follow the on-screen instructions to complete the troubleshoot diagnosis of audio problem on your Windows 10 PC or laptop.

You can also quickly access the sound troubleshooter tool by right-clicking the speaker icon in the notification area and selecting the “Troubleshoot sound problems”.


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