How to Fix Bluetooth Problems on Windows 10

Here’s everything you need to know in order to Fix Bluetooth Problems on Windows 10 running desktop PC, laptop and tablet. If your Windows 10 device is experiencing issues with Bluetooth connectivity, see the solutions in this guide to learn how to Fix Windows 10 Bluetooth to get connection with other devices working again. Follow the instructions below to learn how to troubleshoot to fix Bluetooth on Windows 10 if Bluetooth isn’t working as it should and failing to connection with nearby devices.

fix bluetooth connection problem windows 10

Windows 10 Bluetooth is a handy feature that enables your device to connect with wireless devices such as speakers, mouse, keyboard, headphones, printers and others. For the most part, Bluetooth on Windows 10 works find, you won’t experience any issues with wireless device connectivity. However, there always remains a possibility of connection issues over Bluetooth.

But knowing how to address Bluetooth issues on Windows 10 can save you lots of time searching for solutions elsewhere. So, here are the troubleshoot solutions you can use to fix Bluetooth connectivity issues on Windows 10 devices.

Bluetooth connection problem can take any form, and here we are going to cover all common Bluetooth issues on Windows 10.

How To Fix Bluetooth after Upgrading to Windows 10

Most users experience Bluetooth problem on their devices after upgrading to Windows 10 from previous Windows 7, Windows 8 or 8.1 OS. If you are facing any such issues, it may be because of a custom Bluetooth profile that was brought forward from previously installed OS onto the Windows 10 after the upgrade.

First thing you should do is to remove and reconnect Bluetooth device to see if this fixes the problem. Here’s a list of Bluetooth profiles that must be active on Windows 10 for successful wireless connection:


  • Advanced Audio Distribution Profile (A2DP 1.2)
  • Audio/Video Remote Control Profile (AVRCP 1.3)
  • Bluetooth LE Generic Attribute (GATT) Client
  • Dial-up Networking Profile (DUN 1.1)
  • Device ID Profile (DI 1.3)
  • Hardcopy Cable Replacement Profile (HCRP 1.0)
  • Hands-Free Profile (HFP 1.5)
  • Human Interface Device (HID 1.1)
  • HID over GATT Profile (HOGP 1.0)
  • Object Push Profile (OPP 1.1)
  • Personal Area Networking User Profile (PANU 1.0)
  • Serial Port Profile (SPP 1.2)

You need to go to the manufacturer’s website to find which Bluetooth is working on your device and then make sure that that profile is working properly.

How to Fix Bluetooth Connection with Audio Devices

Sometimes as it happens that while listening to audio file on wireless speakers or headphones, you don’t get the desired quality of audio. This could be because Bluetooth Settings are still open with discovery mode ON. Close the settings to block any further Bluetooth device search from your computer to fix this issue.

It’s a well known fact that Bluetooth file transfers are usually slow, which is not suitable for wireless transfer of large audio files across devices. If you are playing music on a Bluetooth device while trying to transfer files via Bluetooth, audio issues are expected to arise.

If the Bluetooth speaker seems to be paired correctly but still isn’t working properly, it may be because you have set some other devices as default. Here’s how to fix this issue:

1 – Turn on Bluetooth speaker, headphone or earphone.

2 – Right-click the Volume icon in the Taskbar and select Playback Devices option.

3 – Now, select the Bluetooth Speaker option.

4 – Next, click the Set default button.

5 – Hit Apple followed by OK button.

6 – All done.

Now play music on a Bluetooth device, it should work now.

How to Fix Bluetooth Connection when Device is Paired

If Windows 10 is showing that the device is paired correctly but still there is an issue with Bluetooth connection, perform the following steps to fix it:

1 – Open Settings

2 – Click Devices

3 – Click Bluetooth

4 – Select the device. It will show as Connected if you are already using it. Or else you will see connection as Paired, which requires removing Bluetooth device. See steps below for it.

5 – Click on the Remove device button.

6 – Click Yes button to finish.

7 – All done.

Once you are done performing the steps above, see this guide on how to connect Bluetooth device on Windows 10 for further assistance.

For devices that don’t have display but require pin to pair them with Windows 10, find the pin and enter it. In most cases, the pin is either 0000 or 1234. Check pin for your device in the manual that came with your device.

How to Fix Bluetooth Not Found in Settings

Normally you should see Bluetooth in Settings app. However, if Bluetooth is not showing in Settings, it’s because there is a something wrong with Bluetooth Drivers or the drivers aren’t compatible with your Windows 10 version. Here’s how to check if the Bluetooth driver is properly installed:

1 – Click on Start button.

2 – Go to Device Manager.

3 – Click Bluetooth.

4 – Right-click on the Bluetooth adapter, and select Update Driver Software and then click on Search automatically for updated driver software option.

5 – All done.

If automatic driver search and installation doesn’t work, then try to manually install drivers, or visit manufacturer’s website to find latest Windows 10 compatible drivers for your device.

How to Fix Bluetooth File Transfer Issue on Windows 10

If Bluetooth is not sending or receiving files on your Windows 10 device, see the steps below to learn how to fix it.

First thing that you should do is to make sure your Bluetooth device is properly paired with PC.

1 – Open Settings and click on Devices.

2 – Click Bluetooth option.

3 – Now in the Bluetooth settings page, you should see device as Paired or Connected. If it’s now showing, the see how to connect Bluetooth device.

4 – All done.

If that’s doesn’t working to fix the problem, the issue could be with the Bluetooth Object Push Profile (OOP). Bluetooth file transfer won’t work if wireless device you are using doesn’t support Bluetooth OOP. In that case you need to visit manufacturer’s web page to find the solution.

For Bluetooth file transfers, you must be in the Waiting for connection screen in order to successfully transfer files.

1 – Open Settings.

2 – Click on Devices and click on Bluetooth.

3 – Then, click the Send or receive files via Bluetooth link.

4 – Now, click Send files or Receive files option.

5 – Follow on-screen instructions to complete the process.

6 – All done.

How to Fix Bluetooth Not Showing in Device Manager

If Bluetooth isn’t showing on the Device Manager, it could be drivers are incompatible with your device model or Windows 10 version. Here’s how to find if Bluetooth drivers are compatible or not.

1 – Click Start and then Device Manager. Or right-click on the Start button and select Device Manager from the list.

2 – Click Other devices tab.

3 – Right-click on the unknown device and select Properties.

4 – Click on the Details tab.

5 – Under Property, select Hardware Ids from the drop-down menu.

6 – Now, under Value box, find the hardware identification by right-clicking the hardware identification such as USB\VID_{ID}&PID_{ID} and select copy it.

7 – Open search engine and paste the hardware ID to search for the manufacturer and device name.

8 – Now, download compatible Bluetooth drivers for Windows 10 from manufacturer’s website.

9 – All done.

On occasions, when Bluetooth is having issues on your device, and you uninstall Bluetooth driver and restart your PC, Windows 10 doesn’t automatically reinstall drivers. Moreover, you will see Unknown USB device (Device Descriptor Request Failed) under the Universal Serial bus controllers in Device Manager.

Here’s how to reinstall Bluetooth driver:

1 – Right-click on the Start button and select Device Manager from the list.

2 – Maximize Universal Serial Bus controllers.

3 – Right-click the Unknown USB device (Device Descriptor Request Failed) and hit Uninstall.

4 – Click Yes and restart your PC.

5 – All done.

After the reboot, open Device Manager, if Bluetooth isn’t showing, click the Scan for hardware changes button at the top-right corner. If even that Windows 10 doesn’t automatically find Bluetooth drivers, you need to manually download and install Bluetooth device driver from manufacturer’s web page.

That was everything you needed to know about fixing Bluetooth problems on Windows 10. Hopefully you found this helpful. For further help, do send queries in the comments section below.


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