Netflix is undoubtedly the best online streaming service for multimedia content anywhere in the world. Quality of its programming and content makes it head and shoulders above the other similar apps. You can watch TV shows, movies, documentaries, live event streaming all in one app. Netflix is available on all digital platforms from mobiles to PC. With such a large audience and usage rate some errors are expected to arise from time to time and on such error is Netflix Error T1. Many users have complained that when they tried to stream movie, show, video or anything there comes out of nowhere Error T1 on Netflix screen and it’s happening mostly on Windows 10 and to a lesser extent on other Windows OS enabled PC/laptops. Here you are going to find a fix for Netflix Error T1 on Windows PC.
When you encounter this error a screen similar to this one appears with the error message.
This error message can take the form of ‘cannot communicate with Netflix’, ‘unexpected error’, ‘ connection error’, ‘check internet connection’ or similar other types of messages. If you see any such message while trying to stream videos on Netflix then see guide below to find out how to fix Error T1 on Netflix.
How to fix Netflix Error T1 on Windows 10 PC/Laptop:
First thing you should do when this error shows up on the screen is to close Netflix app and restart or check internet connection to see if its working because mostly this error results due to connection failure. However, if this does not address the issue then see solutions below.
Solution 1: Change DNS
Try to change DNS on your Windows 10 PC. DNS addresses on local ISPs are not as same as those of Google DNS servers and this could cause connection problems with certain websites. Here’s how you can deal with it:
- On Windows 1o PC, go to Control Panel > Network and Internet > Network and Sharing Center
- Click on Change Adapter Settings on left sidebar.
- Double-click on currently using internet connection.
- Click on Properties button and under this connection uses the following items list of option double-click on Internet Protocol Version 4 (TCP/IPv4)
- Check the option Use the following DNS Server Addresses
- Set DNS as 18.104.22.168 and 22.214.171.124 for Google DNS. Or use any other stable DNS address in your area.
- Click the OK button to save settings and reconnect the internet.
Solution 2: Set Region and Time Zone
One reason for Netflix not working properly is your region and time zone settings are not accurate. Netflix uses this information from PC’s set Time zone and region in the Control Panel, so go to Control Panel to change it if it is incorrect.
Solution 3: Reinstall the Netflix App
According to official Netflix help center this issue can be resolved by deleting and reinstalling the app on Windows PC. Open the reinstalled app and try streaming content again, this should work on most Windows 10 computers.
Solution 4: Check Internet Connection
Sometimes T1 error on Netflix occurs because of the shoddy internet connection. Slow internet speed makes it difficult to stream HD content on Netflix. Check internet speed, if its slow then contact your network provider.
Solution 5: Don’t Use VPN Proxy to Stream Netflix
Many people tried to access Netflix for free from VPN and proxy software or to get the content of other regions. But Netflix implemented a new technology to prevent Netflix from running via VPN, unblocking software or proxy servers. So if you have been doing it then this T1 error message may be the result of that. Disconnect VPN and Proxy and open Netflix from PC’s internet connection.
These solutions should work to fix T1 error on Netflix. If they didn’t work on Netflixc then try running Netflix from web browser or if you have already been using Netflix from browser then change to another web browser to see if that fixed the issue.
Also See: How to Set Firefox/Chrome as Default Browser on Windows 10 | How to Change Default Cortana Search to Google on Windows 10