How to Fix “Trust This Computer” iOS Prompt Not Showing using Windows

If you are not seeing “Trust This Computer” prompt on iOS device when connecting your iPhone, iPad or iPod to a Windows PC, then follow the instructions in this guide to Fix “Trust This Computer” not showing on iOS when connecting to Windows.

how to fix trust this computer not showing up issue

iPhone/iPad technology has come a long way since its early days when most of the backup, recovery, files moving and syncing tasks required connecting iOS device to a computer with iTunes installed on it. However, these days, iOS device management has become lot more convenient as users can establish wireless connection to PCs for syncing and backup or sync via iCloud. But that doesn’t mean that plugging an iPhone or iPad to a computer isn’t required anymore, especially in case of an emergency. There are times when physical device connection to a PC becomes unavoidable.

This brings us to another thing that is equally important when trying to connect your device to a computer. iOS users would know that in order to successfully connect and manage iPhone or iPad on computer, you must first have to authorize that computer and link it to your Apple account. Last thing you need is an error that indicates the computer cannot be trusted by the iOS device. This mostly happens on Windows powered devices and causes much consternation among Windows PC users every now and then. As you might know that plugging an iOS device to a new device requires you to confirm that the device can be trusted and used with your iPhone or iPad.

Device Trust notification is automatically triggered by the iOS device, but sometimes, that prompt fails to show up on the screen when you connect it to computer, which means you cannot use iOS device with computer until its trusted. Fortunately, there is an easy fix for it that anyone can perform. So, here is a step-by-step guide on fixing “Trust This Computer” prompt not showing on iOS device when connecting to a Windows PC.

Steps to Fix “Trust This Computer” Not Appearing on iOS Device

Step 1 – Make sure your Windows PC has latest version of iTunes installed on it.

Step 2 – Click Start menu icon and type Device Manager and click on it from search result. Or you can just type devmgmt.msc in the Run dialog box (press Windows Key + R for shortcut to open Run dialog box).

Step 3 – Now, when Device Manager box is open on your computer, locate the Portable Devices option on the list and click down-arrow to expand it.

Step 4 – Next, right-click on Apple iPhone and select Update driver.

Step 5 – In the next window that shown up, click Browse my computer for driver software option.

Step 6 – In the ‘Search for driver in this location:’, click Browser… button and navigate to the following path on your computer and hit Next when done: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.

Step 7 – This will install the required drivers after which you should get a prompt on your iPhone or iPad asking “Trust This Computer”. Simply hit the Trust button on the prompt and you are good to go.

Step 8 – All done.

Hopefully above solution helped you resolve this annoying error when using iOS device with a Windows PC.


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