How to fix Windows 10 Creators Upgrade Error [0x80073712]

In this guide we are going to look at the ways to Fix error 0x80073712 when installation files are damaged or missing on Windows 10 while upgrading your desktop, laptop or tablet to the latest Windows 10 Creators Update. See the instructions here to learn how to fix Windows update stuck issue.

The 0x80073712 error is common when you try to upgrade or fresh install a major/feature Windows 10 update like Anniversary Update or the Creators Update on your device.

0x80073712 is a common Windows 10 error, which mostly occurs when one or more of the Windows update installation files are missing or damaged for some reason. In this tutorial, we are going to show you how you can Fix 0x80073712 when upgrading to a new Windows 10 version/update via Windows update tool.

How to Fix 0x80073712 Windows 10 Error:

Actually there are three ways to Fix Windows 10 error 0x80073712 due to damaged or missing installation files when trying to update operating system using the Windows update assistant tool.

1 – Disk Cleanup

Sometimes cleaning up Windows 10 temporary setup files using Disk Cleanup tool can help recover damaged or missing files required to upgrade to the new version of the OS without errors. Here’s what to do:

1 – Open Start.

2 – Type Disk Cleanup and click on it in the search result.

3 – Click the Clean up system file button.

4 – Select Windows Setup temporary files and Temporary Windows installation files.

5 – Click OK button and restart PC.

Now, head over to Settings > Update & security > Windows Update and try to install update on your system. Hopefully this time it will go through without any issue.

2 – Windows Update Troubleshooter

This second method to fix Windows update installation error on your device involves using the update troubleshooter tool.

1 – Download Windows update troubleshooter.

2 – Select Windows Update.

3 – Hit Next.

4 – However, if a prompt pops-up asking Try troubleshooting as an administrator option, select it and then click Next again.

5 – Wait for the troubleshooter to get to the root of the problem and fix it. Once complete, you can click Close button.

6 – Now, open the utility, but this time select Windows Networking Diagnostics to fix any kind of networking problems that may be causing the update error.

7 – Again, wait for the troubleshooter to fix the update issue and hit Close button.

8 – Restart your device.

Now go to the Settings > Update & security > Windows Update, and try to install the update once again.

3 – Media Creation Tool

If none of the above solutions worked to fix the problem, you can use the Media Creation Tool to fresh install latest version of the Windows 10 OS. Or see how to download to Windows 10 ISO with media creation tool to upgrade to the latest OS version.

Wrap Up

Keep in mind that this Windows 10 0x80073712 error can also appear on older Windows 7 and Windows 8.1 devices. In that case, you may have to reset Windows yourself or use the media creation tool to upgrade to Windows 10.


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